1. This privacy policy applies to Thermotech Building Maintenance website at tbmltd.co.uk (the “Website”). Here at Thermotech Building Maintenance we work hard to ensure that our content lives up to what you expect from us. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).

Information we collect

  1. We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you wish to contact us with any enquiries, or are making a purchase from us.
  2. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).
  3. We do not take payments online, so no credit card data is stored.

Use of your information

  1. We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.
  2. The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
    1. If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;
    2. Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;

Disclosure of your information

  1. We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection.
  2. We will never disclosure your data to third parties
  3. Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Security

  1. The transmission of information via the website or email is secured by a 2048 Bit Industry Standard SSL Comodo certificate, this provides strong SSL encryption to protect confidential data. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Third party links

  1. You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them..

Google Analytics

  1. We use Google Analytics cookies to hold information about your visit to our site. This helps us better identify the use and popularity of our services and how successfully the website is functioning. If you do not wish us to do this, you can opt out of the Analytics service by installing an add-on for your browser. This can be found at http://tools.google.com/dlpage/gaoptout.